Implementation and rollout
DutySuite Extra Duty implementations begin with your real program, configure the workflow around agency responsibilities, and roll out in phases as personnel and employers are ready.
Implementation begins with how your agency manages extra-duty work today, the people involved, the decisions they make, and the records that need to remain available for review.
Map request, staffing, closeout, and billing handoffs
Identify coordinators, approvers, officers, and finance roles
Confirm program rules and rollout goals
DutySuite configures Extra Duty around documented agency needs. Employer intake, rates, staffing rules, permissions, closeout requirements, invoice settings, and available import options are reviewed before launch.
Agency and user setup
Roles and permissions
Extra-duty rules, forms, rates, and data preparation
The first rollout should be understandable to the personnel who will use and supervise it. Training is organized around responsibilities and the real sequence of work rather than a generic feature tour.
Role-specific walkthroughs
A defined launch group and timing
Clear support and escalation contacts
After launch, the agency reviews adoption, questions, incomplete handoffs, and configuration gaps before bringing more employers or extra-duty work into the system. Exact timelines depend on scope, configuration, data preparation, and agency availability.
Review early program use
Resolve configuration questions
Expand the Extra Duty rollout when the agency is ready
Continue the conversation
A focused conversation helps define responsible teams, extra-duty rules, configuration needs, data preparation, and the practical work required before launch.
Questions? Email info@dutysuite.com.
