DutySuite Extra Duty

Law enforcement extra-duty management

Run every extra-duty detail from one place.

Give your agency direct control of requests, staffing, closeout, invoicing, and payment tracking in one accountable workflow.

Request

Public portal intake

Assign

Staffing visibility

Invoice

Closeout history

DutySuite Extra Duty job creation screen
Build the job once with the employer, location, staffing, pay, schedule, requirements, and attachments connected.

Better software should make the whole program easier to run.

Keep decisions, changes, verified work, and financial history in a shared system your agency can see, manage, and review.

One source of truth

Requests, assignments, changes, hours, invoices, and payment activity stay attached to the same job.

Less chasing. Fewer handoffs.

Employers, coordinators, supervisors, officers, and finance each get the right view of the same workflow.

An audit-ready record

Preserve approvals, assignments, changes, closeout notes, communications, and billing history for review.

One record. Six handoffs. No rekeying.

Every step builds on the last, so the details approved at intake are still there when it is time to close out and bill.

Plan a rollout
01

Request intake

Employers submit job details through a branded portal instead of emailing forms or calling the coordinator.

02

Agency review

Supervisors review staffing needs, rates, location, contacts, and assignment requirements in one place.

03

Staffing

Eligible officers can be assigned, notified, and tracked while the current schedule and every staffing change stay visible.

04

Notifications

Assignments, cancellations, transfers, reminders, and day-of updates stay tied to the operational record.

05

Closeout

Closeout captures actual hours, notes, exceptions, and the detail needed before billing moves forward.

06

Invoicing

Invoice-ready history connects the employer request, approved staffing, worked hours, and final charges.

Closeout becomes part of the record—not another form to chase.

Officers record actual time, attendance, payment status, and notes in the same workflow. Coordinators can review exceptions and move completed work toward invoicing with the history intact.

Actual hours

captured against the assignment

Exceptions

no-shows and notes stay visible

Invoice detail

built from verified work

DutySuite Extra Duty closeout screen
Actual hours, attendance, exceptions, and notes remain connected to the assignment.

Billing with context

Finance should not have to reconstruct the job.

Verified hours, invoice detail, recorded payments, open balances, and employer questions remain connected to the work the agency approved and completed.

Planned product visual

Invoice and reconciliation view

Replace with the invoice detail and job-billing reconciliation views, including recorded payments and remaining balance.

Built for the details that make extra duty difficult.

Set recurring work, staffing and pay, officer eligibility, minimum hours, cancellation windows, and agency-specific rules without rebuilding the same job again and again.

DutySuite Extra Duty recurring job configuration screen
Configure recurring work without rebuilding the same job for every date.

Employer portals

Accept structured public requests with agency-controlled fields, contacts, locations, and employer communication.

Assignment visibility

Track posted, pending, assigned, cancelled, and closed work without losing the staffing history behind each job.

Officer notifications

Send job reminders, transfer prompts, cancellation updates, and closeout follow-up from the same workflow.

Billing context

Move from worked details to invoice-ready records with fewer manual handoffs between operations and finance.

Operational reporting

See request volume, active assignments, pending closeouts, and follow-up work in a command-focused view.

Phased rollout

Roll out Extra Duty in phases across coordinators, officers, supervisors, finance teams, and employers.

What this workflow covers

Built around the work your agency already does.

Extra duty and off-duty details

A structured platform for agency-coordinated extra duty, off-duty details, employer requests, staffing, closeout, and billing.

Secondary employment

Another common name for agency-approved work performed for an outside organization.

Special details

A temporary assignment for an event, traffic post, security need, or other defined service request.

Common questions

Questions agencies ask about Extra Duty.

Does Extra Duty also cover off-duty details and secondary employment?

Agencies use different names for similar programs, including extra duty, off-duty details, special details, and secondary employment. DutySuite organizes the shared request, approval, staffing, closeout, and billing workflow.

How do employers submit a detail request?

Employers can submit structured job information through an agency-branded portal, while agency personnel retain control of review, staffing, rates, requirements, and approval.

How does the system support billing review?

The workflow keeps requested staffing, assignments, changes, worked hours, closeout notes, and invoice-ready history connected to the same job record.

See your extra-duty workflow in one place.

Bring us your current process. We will show you how DutySuite connects intake, approval, staffing, closeout, invoicing, and payment around one accountable job record.

Demo agenda

1Current request intake
2Staffing and supervisor review
3Closeout and invoice handoff