One command queue
Give coordinators a single queue for pending requests, staffing gaps, supervisor review, and jobs ready for closeout.
Products
Extra duty, from public request to paid invoice.
DutySuite gives public safety agencies one accountable workflow for employer requests, approvals, staffing, reminders, closeout, and invoice-ready records.
Request
Public portal intake
Assign
Staffing visibility
Invoice
Closeout history
Detail command
Requests, assignments, closeout, and billing in one view.
Pending requests
8
3 need review
Open shifts
24
6 unfilled
Ready to invoice
12
4 this week
City Festival Detail
6 officers pending
Downtown Construction
Starts Friday
School Board Meeting
Hours due
Marathon Route
Ready for finance
Replace the spreadsheet chase with one operational record.
Extra duty work crosses public requests, supervisors, officers, payroll detail, employer communication, and billing. DutySuite keeps that chain visible from the first request to the final invoice.
Everyone sees the right status
Keep employers, officers, supervisors, and finance aligned without forwarding screenshots or searching email threads.
Records that hold up
Preserve decisions, assignment history, closeout notes, and billing context with the job instead of scattered files.
The full lifecycle is connected.
Agencies can start by organizing intake and assignments, then extend into closeout, employer visibility, and finance without changing systems.
Plan a rollout01
Request intake
Employers submit job details through a branded portal instead of emailing forms or calling the coordinator.
02
Agency review
Supervisors review staffing needs, rates, location, contacts, and assignment requirements in one place.
03
Staffing
Eligible officers can be assigned, notified, and tracked without rebuilding the schedule in a spreadsheet.
04
Notifications
Assignments, cancellations, transfers, reminders, and day-of updates stay tied to the operational record.
05
Closeout
Closeout captures actual hours, notes, exceptions, and the detail needed before billing moves forward.
06
Invoicing
Invoice-ready history connects the employer request, approved staffing, worked hours, and final charges.
Built for command staff, coordinators, officers, employers, and finance.
Extra duty breaks down when every group keeps a different version of the truth. DutySuite gives each participant the view they need while keeping the agency record together.
Supervisors
review staffing and exceptions
Officers
see assignments and updates
Finance
receives invoice-ready detail
Command visibility
Requests waiting on review8
Assignments needing coverage6
Closeouts pending officer action14
Jobs ready for invoice review12
Everything needed to run extra duty with confidence.
The app is focused enough for one workflow and connected enough to become part of the broader DutySuite platform.
Employer portals
Accept structured public requests with agency-controlled fields, contacts, locations, and employer communication.
Assignment visibility
Track posted, pending, assigned, cancelled, and closed work without losing the staffing history behind each job.
Officer notifications
Send job reminders, transfer prompts, cancellation updates, and closeout follow-up from the same workflow.
Billing context
Move from worked details to invoice-ready records with fewer manual handoffs between operations and finance.
Operational reporting
See request volume, active assignments, pending closeouts, and follow-up work in a command-focused view.
Modular rollout
Launch Extra Duty first, then connect messages, finance, portals, and administration as the agency expands.
Show us how your agency handles extra duty today.
We will map the request, approval, staffing, closeout, and billing path your agency already uses, then show where DutySuite can remove manual handoffs.
Demo agenda
1Current request intake
2Staffing and supervisor review
3Closeout and invoice handoff